Privacy policy

Valyou ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Information You Provide

When you submit our contact form or engage with our services, we collect:

• Name and contact information (email address)
• Company or organization name
• Project details, budget range, and timeline preferences
• Any additional information you choose to share in your inquiry

If you type a question into the “Ask your own question” box in our FAQ, we store the question and the answer it received anonymously, with email addresses, phone numbers and long numbers removed, in our product analytics (PostHog) and a short-term backup log kept for 90 days, and use them only to improve the answers. We do not attach your IP address or browser details to them.

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and approximate location
• Pages visited and time spent on site
• Referral source and navigation patterns

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you relevant communications about your project or our services
• Improve our website and user experience
• Analyze site traffic and usage patterns
• Protect against fraud and unauthorized access

We use the following third-party services to operate our business:

• Cloudflare: Website hosting and security
• Resend: Email delivery for form submissions
• Google Analytics: Website analytics and traffic analysis

These services may collect and process data according to their own privacy policies. We encourage you to review their policies for more information.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 3 years for business continuity and relationship management purposes.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

Our website uses cookies and similar technologies to enhance your experience. These include:

• Essential cookies: Required for basic site functionality
• Analytics cookies: Help us understand how visitors use our site

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS protocols.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.